DINOSAURS VS STAR WARS

I have been a customer of Telkom for 46 years and have been very happy with their internet and landline services. BUT, their system doesn't allow you to purchase more than one mobile phone unless you physically go into one of their shops. What's the difference, and especially for long term customers. Telkom really needs to get with the modern world program and get out of their dinosaur programs. AND when they have a technical problem it suddenly becomes the customer's problem. AND when they have a problem they don't tell their customers they are having a problem, you have to phone in, get passed from one person to another because nobody knows anything, and finally you get told what the problem is. This attitude of theirs has cause me major problems in the last two months I am very sad to say.