DM
Debra M

1 reviews | Active since Aug 2015

25 Aug 2015, 12:58

DIGUSTING ATTITUDE AND SERVICE

I have opened a Telkom account at the end of June at Lakeside Mall, i have received no invoices and no nofications from them regarding my account. My line was cut off yesterday and a payment was made at Checkers Hyper , Firstly i was not given any documentation in regards to pay or even a warning message. I am still waiting for my line to be opened until now, I have spoken to several people and was asked to email proof to [Email Removed] yesterday so he told me he will open the line before leaving at 5.30 pm. WE have since emailed twice and no response to it. I have then spoken to several people to explain my billing invoice which each time they transfer me to different departments like a little game. I am so digusted by the service as a new client.

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Replies (1)
Telkom
Telkom's reply25 Aug 2015, 13:38
Official
Hello DebraMurugan,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM138212

Regards
Luleka
Telkom Social Media Team

Best regards,