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zendi houghton - hawksley

1 reviews | Active since Dec 2015

10 Feb 2016, 12:11

digusted in telkom its SUCH a small thing they

i am disgusted in TELKOM service!!! there has been a major dispute on my account which was taking for ever for telkom to solve but that has finally been done! i have been called numerous times by the collection agency they handed the account over to on a private number.<br> They called before and i spoke to a lady which promised she will send me the details im STILL waiting the previous time they called i spoke to an Edwin which promised to send me bank details again so the account can be paid it still has not been done and this is 2 months later ! WHY THE **** if the people wants the account paid up to date can they not just send me the details that i can pay it!!<br> I was in cape gates telkom store where the girl put it in her tablet for the call centre to call me with the number i was advised i will receive an sms which advised that i will be called within the next two hours well its been two months and im STILL WAITING!!! ALL I WANT IS THE NUMBER OR BETTER YET DIRECT BANK DETAILS THAT I DONT NED TO CALL THAT STUPID INCOMPETANT COLLECTION AGENCY TO JUST PAY THE ****ING ACCOUNT OFF!!! IM SO HAPPY AFTER THIS THAT IM DONE WITH TELKOM ASTHIS IS RIDICULOUS I WANT A CALL IMMEDIATLEY!!!

0
Replies (1)
Telkom
Telkom's reply10 Feb 2016, 14:50
Official
Hello hawkslez,

This response serves as confirmation that your query has been received.
Your reference number : SM199165.
A consultant from our billing team will be in contact to assist with the query.

Regards
Telkom Social Media Team.