diffrent day but service remains poor

<p>im tired of explaining my self over and over with telkom .i was billed full 8 months without being sent a statment or being notified of any outstanding amount on my telkom account they have a wrong address on thier system i requested a debit order that wasnt done a lady by the name of mpho mogotsi called me after i complained on hello peter and made a payment arragement for me to pay the amount off in 4 months as agreed i made a payment R1000 and another of R650 and R800 and today i paid again amount of R300 but telkom still suspended my line i called the call centre like 4 times today and not a single one of those calls were helpful instead i was given bad attiude and they were telling me that payment arragement doesnt mean line wont be disconnected so why wasnt i told any of this? spoke to a team leader by the name of yondela she has no clue what customer service is couldnt even answer not even one of my questions here i am again going back and forth with telkom for a mess up that was done by them .the service never changes i requested a call back from yonela the team leader and gave a lame excuse that the manager is in a meeting its like she didnt to assist im asking telkom to listen to all the calls made today as well as listen to the call i had with a so called team leader if this is thw kind of service u give to customers disapointed in telkom </p>