Difficulty cancelling service and subscriptions

<p>I requested the cancellation of all my services on the 29th December. I followed all procedures and sent forms as requested. I received receipt of my request and was informed I would be contacted within 21 days. Today I phoned the call centre to check on the progress of my cancellation. I was told the following. </p> <p>1. 21 days means about 30 days as it is only working days. </p> <p>2. I must stay by my phone as the cancellation will be delayed until such time I have taken the call from telkom. </p> <p> </p> <p>Now, that is simply absurd. I know longer want the service and I do not know how to make it any clearer. </p> <p> I have sent all relevant documentation as well as my ID. </p> <p> </p> <p>This is appears to be a delay tactic on Telkom's part and quite *********. I am unable to sit by my phone as I teach and my request is simple. I no longer require the service. Firstly, due to the fact that my ADSL line has given me nothing but difficulty and dropped service and secondly because the contract agreement is now expensive in relation to fiber. </p> <p> </p> <p>I have been been a loyal customer for 25 years and I am simply disgusted by this approach </p>