Difficulty cancelling contract (But so easy to open one?)

<p>1st problem: Telkom knows that the contract I have with them is a DATA contract, and that the sim card is going to be in a ROUTER. So why would they inform me that the contract is about to expire via a SMS (Just email me?). </p> <p>2nd problem: Why can you not just tell me what the number of my sim card is when you deliver it to me, I don't know how to find out the number because as I mentioned it is a DATA contract.</p> <p>3rd problem: Why do you phone me to upgrade the contract, and you are totally willing to help me with that. But then when I say I want to cancel the contract they say they cannot help me?</p> <p>4th problem: Why do I have to pay out of bundle rates when my contract is done and I am not even using the data. You know that is not fair, that is a BS strategy. (And you know I still have a 10GB contract with you, but I don't know if I will continue that seeing that you are giving me such poor service).</p> <p>#Ombudsman</p>