1 reviews | Active since May 2016

02 Nov 2016, 11:52

Different month same problems with Telkom

<p>Even though I have updated my bank account details every month since January and I have called Telkom customer care severeal times every month to make sure the correct account will be debited they still debit the wrong account. every month my account gets suspended due to this. I was assured it won't happen again after being suspended wrongfuly last month yet the incorrect account was debited again.</p> <p> </p>

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Replies (1)
Telkom
Telkom's reply02 Nov 2016, 14:48
Official

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,