Didnt want too help me

I phoned in too Telkom yesterday just after 12am too request a copy of my contract .Reason being I brought in my phone which was damage in for repairs at Samsung ( On the Westrand near 14th avenue ) the lady who answered and said she could not assist me with this. She was so rude she give me a a wrong number too request a copy of my contract . When I phoned that number it was too apply for broadband for personal or business use.Very upset I re phoned the first number again speaking too a different call centre agent who also said she could not assist me at first , it was only when I got more upset and ask too speak too the manager / supervisor she suddenly could assist me .The attitude of the call centre staff rude and a I don't want to help you attitude . ( Please go listen too the recordings ) <br> I feel this type of service from Telkom is unprofessional ,unfair and very poor service from Telkom side . This is the main reason I left Vodacom for Telkom .If this complaint is not taken serially I will be ending my contract and moving onwards .