WB
Werner B
1 reviews | Active since Aug 2017
15 Aug 2017, 00:57
Didn't receive everything as consultant said
When I went into the branch to get a contract the consultant said that I would receive 10 gb night shift data for the duration of the contract that is 24 months. But I did not receive it. After speaking to the manager she said I must just restart my device every time after 12 to activate it. After doing that numerous times it still didn't work and when I called head office they told me that the contract doesn't come with a 10gb night shift. This is really pathetic.
Helpful (0)
Replies (2)0
Replies (2)WB
Werner B's updateReviewer Update
21 Aug 2017, 15:28So I called the call center and tried to give them the case number but they say there is no such case number on the system. So they logged a new case number. Really is Telkom that ***********?
WB
Werner B's update21 Aug 2017, 15:28
Reviewer Update
So I called the call center and tried to give them the case number but they say there is no such case number on the system. So they logged a new case number. Really is Telkom that ***********?
WB
Werner B's updateReviewer Update
19 Oct 2017, 00:17Hi yes, it has finally been sorted out only after like a month of having the contract.
WB
Werner B's update19 Oct 2017, 00:17
Reviewer Update
Hi yes, it has finally been sorted out only after like a month of having the contract.