1 reviews | Active since May 2016

17 May 2016, 06:30

DIdn't cancel my contract after requesting more than a month ago

<p>Good day</p> <p>I have cancelled 2 of my mobile contracts *** & ***) on 30 March and according to your T's & C's, 30 day notice has to be given. I just payed again today for something that I cancelled. Firstly, I'm going to put a stop order at my bank so that money can't be ****** from me any further and secondly, I WANT MY MONEY BACK THAT YOUR COMPANY TOOK FROM ME WITHOUT MY CONSENT! I am sick of this constant bad service from Telkom</p>

0
Replies (2)
Telkom
Telkom's reply18 May 2016, 13:02
Official

Hi emmanuel-da-ressurreicao

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to attend and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Telkom
Telkom's reply18 May 2016, 13:03
Official

Hi emmanuel-da-ressurreicao

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to attend and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team