CD
Conrad D
1 reviews | Active since Jan 2017
01 Jul 2020, 06:22
Did Telkom **** Me?
I placed an order for Vumatel Fibre to be installed. About 2 months later after numerous follow up with both Telkom and Vumatel I still don't have Fibre installed, or even feedback as to when it will be installed. Yet, Telkom processed 2 months worth of debit orders. Absolutely ridiculous.
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Conrad D's updateReviewer Update
04 Jul 2020, 11:234 Days after I logged my complaint with Telkom and on Hellopeter I received a response from Telkom via email indicating that my Fibre Service was active since 20 June... Nothing mentioned about the 2 months worth of debit orders deducted on 25 June? I am not sure how that works
Especially when you consider that the Fibre was never installed.
In summary Telkom. I do not have Fibre. It was never installed. Nothing is active, yet you deducted 2 months worth of payments from my account!
This is the most shocking service I have ever encountered.
I guess I will never see my money again?
Especially when you consider that the Fibre was never installed.
In summary Telkom. I do not have Fibre. It was never installed. Nothing is active, yet you deducted 2 months worth of payments from my account!
This is the most shocking service I have ever encountered.
I guess I will never see my money again?
CD
Conrad D's update04 Jul 2020, 11:23
Reviewer Update
4 Days after I logged my complaint with Telkom and on Hellopeter I received a response from Telkom via email indicating that my Fibre Service was active since 20 June... Nothing mentioned about the 2 months worth of debit orders deducted on 25 June? I am not sure how that works
Especially when you consider that the Fibre was never installed.
In summary Telkom. I do not have Fibre. It was never installed. Nothing is active, yet you deducted 2 months worth of payments from my account!
This is the most shocking service I have ever encountered.
I guess I will never see my money again?
Especially when you consider that the Fibre was never installed.
In summary Telkom. I do not have Fibre. It was never installed. Nothing is active, yet you deducted 2 months worth of payments from my account!
This is the most shocking service I have ever encountered.
I guess I will never see my money again?