Did not pitch for appointment to install phone

On the 22 March 2015 I went in to a Telkom store in Menlyn, Pretoria and ordered a Telkom simple plus package which is a phone line and ADSL.<br> <br> The first appointment to install the phone line and ADSL was on the 9 April 2015, but they could not install as they needed access to the neighbours property but there was no one home, so granted not Telkom's fault.<br> <br> After spending hours calling 10210 with nobody answering the phone, I finally got through to Telkom to reschedule the appointment for the 29 May 2015.<br> <br> I took a half day off work to meet them but nobody pitched and nobody contacted me.<br> <br> Telkom has not contacted me to apologise or reschedule yet, absolutely shocking!<br> <br> <br>