AP
Adrian P
1 reviews | Active since Oct 2015
20 Oct 2015, 12:43
did not get helped
I logged a fault on the 12th of October 2015 it is now a week later and a technician has still not come out to fix my adsl. I have called numerous times and even asked to speak to the technical manager and have heard nothing. It is completely ridiculous.
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Replies (1)
Telkom's replyOfficial
20 Oct 2015, 13:28Hello AdrianPedreiro,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158960.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158960.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Best regards,
Telkom's reply20 Oct 2015, 13:28
Official
Hello AdrianPedreiro,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158960.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158960.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Best regards,