Did not ask for an upgrade on my contract i asked for a cancellation

Hi Hello Peter i have encountered a serious problem with telkom they have upgraded my number ********** 950. i have open up a case with telkom mobile, but i know for a fact they will not help me until the contract is finish and i am really ****ed off as i am cancelling all my contracts with telkom mobile. Please be so kind and resolve my issue as i am now trying to get rid of all these contracts yet telkom have decided upon themselves and upgrade the contract also i dont have the phone or even a sim card or even the box. I really need this sorted. I have a case number ********** 7 just incase you guys need to know exactly why i am so frustrated.

Thanks in advance,

Daniel Nehemiah Bradwin Petersen.