AB
Anthony B

1 reviews | Active since Jul 2013

10 Feb 2017, 10:28

Did a line upgrade more than week ago and still awaiting

<p>Hi</p> <p> </p> <p>I did my line update more than a week ago from 4mbps to 10mbps and still, haven't received this speeds?</p> <p> </p> <p>did several line test and get speeds of 2mbps to 3.3mbps this nothing short but pathetic services </p>

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Replies (2)
AB
Anthony B's update10 Feb 2017, 11:02
Reviewer Update

just had a online chat with Nokukhanya Mbesa and she failed to resolve this matter as a Telkom representative

Telkom
Telkom's reply13 Feb 2017, 07:54
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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