Diabolical Telkom call Centre Service

I've had both my residential and business line down for 8 days. In total my wife and I have called the Telkom Call Centre 14 times. Each time I call they claim they have escalated the request. There is no feedback, no response. No-one calls back. Numerous escalation numbers have been generated. In the one instance they committed to have a technician a my residence by 1pm. I took a days leave to be there. No-one pitched up. When I followed up, the call center claim the fault was not logged.<br> The call entre will not provide any contact details for the escalation. No names, no telephone numbers, no email address, they will not put me through to any manager or supervisor...nothing. The Regional Customer Care Contact number has been cancelled. <br> I eventually mailed the office of the Telkom CEO, Sipho Maseko. Its in the public domain...that email got bounced back. it doesn't exist. I'm at my wits end. This is a tortuous circle of calls, lies and empty promises. <br> I'm waiting for a fibre operator to finish cabling in my area, and then I'm gone.... Telkom. In the meantime I have no lines...