LL
Len L

1 reviews | Active since Sept 2012

10 Sept 2015, 16:49

Diabolical

I app**** for a 5G LTE data contract plus router on the 7th of Sept with the Telkom Mobile office at Centurion Mall. The deal was done over the phone and per email. The Credit Check was done by sales person/owner Dewald. On the 9th of Sept I visited the shop to collect my simcard and router. Surely the deal was done as Dewald indicated it should be done in a days time. At the shop, it was a mad scramble to find my contract, juts to tell my they need an hour to finalize, I must just \ be around". They will phone me. 90 minutes later and no call received I decided to phone the shop form the coffee shop"

0
Replies (1)
Telkom
Telkom's reply10 Sept 2015, 16:55
Official
Hello catfis29,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Bongani
Telkom Social Media Team
***

Best regards,