BS
Bongekile S

1 reviews | Active since Jan 2018

29 Jan 2018, 23:42

Device not recieved

I app**** for a contract device in December. At first I wanted an iPhone 8 then the sales lady by the name of Precious said it was out of stock. She asked that I take the Samsung Note 8. I did. She said they would deliver it in 10 days. 10 days is over. I need that phone by tomorrow. They have already debited my account.

May I have this device by the end of business tomorrow.

0
Replies (1)
Telkom
Telkom's reply20 Feb 2018, 14:11
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,