Destitute and no Customer Care!

<p>I have just been informed that all my attempts to achieve payment of money whilst I am under medical barring from work due to a temporary disability have failed for the end of this month. I called Telkom to ask for no interest to be app**** to my telephone bill. I was told completely blatantly and bluntly by the service representative that Telkom does not care about their customer in this circumstance!</p> <p> </p> <p>I have held my current landline for over 6 years now. In the past 2 months I have had 3 occasions where, due to fault in the Telkom exchange, I have had no service on 3 separate occasions. Now I am treated with this disrespect. I am at a loss to understand why a corporate giant such as this is allowed to treat a simple member of public in this manner!</p>