despicable, shoddy service

I placed an order for reinstatement of my line because my house was renovated. Firstly, telkom mixed up my orders. After many calls they finally got my order<br> right. They promised to fit my line last week.They say that a technician signed to say the job is done but they haven't even come to my house. The call centre service is horrible. Agents are ******** and cut our calls. I am utterly disgusted and frustrated.