1 reviews | Active since Feb 2017
DESPICABLE SERVICE
<p>I have had a Telkom mobile for over twenty four months. My wifi contract came to an end on the 27th of January 2017. I was not made aware that upon ending the wifi contract would be charged at normal rates. Therefore when I inspected my invoices I was appalled at the amount I was being charged. I then embark on calling there Customer Care line, to say that their level of service was atrocious is an major understatement. I am utterly disgusted at their level of service and the fact that they failed to inform about the changes that would take place once my contract ended. </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is ***1.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is ***1.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
