1 reviews | Active since Feb 2017
<p>I have requested a refund since the 7th of Feb as they overcharged my account</p> <p>They said that since I did not answer my phone (the only time they called) they could not refund me.</p> <p>They have yet to contact me again.</p> <p>They told me my case number has been completed (which it has not since there is no refund)</p> <p>I have phone numerous times now to get my refund with the promise of a call back from a lady named Dineo,</p> <p>4 people have now sent her a mail requesting her to CALL ME BACK ABOUT THE REFUND OF MY MONEY!</p> <p> </p> <p>Telkom is quick to shut your services off when you miss a payment, but to get your money back from them is just a damn NIGHTMARE .</p> <p>I have now had enough.</p> <p>I am done phoning them and will refuse to pay them until they refund me.</p> <p> </p> <p>Enough is enough</p>
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Telkom Social Media Team
Bronwyn
Best regards,
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Morning Anika,
Your query has been logged with Billing, case number is ***2.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good Morning Anika,
Your query has been logged with Billing, case number is ***2.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
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