Despicable Conduct from telkom

WHY IS THERE NO ZERO STAR OPTION?? Telkom has ****** from us. Telkom has waisted my time. Telkom has cost me enormous amounts of money waisted on airtime trying to fix ALL THEIR MISTAKES and ALL THEIR PROBLEMS. We have had problems with telkom since the day before they installed our "telkom fibre line" in June of 2018. Within this time we have been disputing our billing amount which includes being charge for our devices on 2 different occasions, R1200 the one month and R1600 a month later (Devices included in contract). We have been reported to the credit bureau because we refused to pay a wrong amount and overcharging on our invoices. Once we get the correct amount to be paid, 3 months after they had suspended our line. We settled the account in full and paid up until the end on February, a week and a half later they decide to cancel our line. I have been on the phone every day. The issue is apparently resolved and we are switched on again just to be switched off again the next day.

In this time I have only ever spoken to one competent person at telkom by the name Luyanda in billing. The rest have NO IDEA what they are doing, this includes their seniors and management.