PR
Pam R

1 reviews | Active since Jan 2018

13 Jan 2018, 16:49

Desperately need access to the internet

Reported ADSL breakdown end 2017. Each time I speak to call centre get a different answer . Very disappointing pathetic service as we run a business from home online. Should I fail to pay my monthly acc my line will be cut instantly but Telkom can take forever to do a repair.

0
Replies (2)
Telkom
Telkom's reply07 Feb 2018, 14:08
Official

Hi Pam Reeders

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply14 May 2018, 12:35
Official

Hi Pam

Just confirming if your line has been restored and that you were credited for the fall downtime. Please confirm the affected number if not so.

Regards
Brad
Telkom Social Media Team

Best regards,