Desperate Telkom Customer

1. App**** for AdSL 10Mb/s special end of September 2017(R799) incl ADSL Router, LTE ****le, 2Gb data /month, free landline (local calls) 2. Received 1st acc in October R1765.64, listing a collection a confusing items, went to the Telkom office in R/Bay & lodged a complaint ********** 6 (20/10/2017) - "modem cost to be credited" 3.My internet speed was also unacceptable never reaching 3Mb/s so I lodged a fault ( ********** ), This was via e-mail with proof of internet speed recorded. I received the fault number and was informed that the system had been teeked "I have redesigned your port for a more stable connection". There has still been no change & my follow up e-mails were never answered. 4.I received the next accounts 9/11/2017 -R2185.69; 10/12/2017 - 2680.80; 9/01/2018 - R3134.22 keeping in mind that round the 25th of each month I paid R800 (my agreed contract fee), during the above period I went into Telkom at R/Bay a few times to resolve the problem, I was put behind a phone & asked to talk to the operator. Often, sorry this department cannot assist or given the fault report tel no. R/Bay logged a fault ********** 6 - 8/12/2017 on the 1st fault no. I again logged a tel fault ********** 9 (13/12/2017) told to wait 10 days for feedback, still waiting. No idea where to now as they threatened me with Black Listing WARNING TO TELKOM POSSIBLE CUSTOMERS, THERE PROMISES ARE EMPTY