Desperate for help with ADSL line

Fault 43CRK120515 was closed on 20 May with a message that the line was restored. I have a 4meg line which is generally problem free but for the entire month of May I an unable to get any decent speed out of my line. <br> <br> Current speed tests give me on average 0.6Mbps download speed. Before logging the call with Telkom I was in contact with Afrihost and went through their processes to ensure that the problem was not on their side. I have also tested a different router. <br> <br> I have now logged a new fault 614CRK210515 but I really cant bare to wait for another 2 weeks given that my fault was never resolved. My difficulty is that a technician arrives at my place, asks me whats wrong and says they will go check and get back to me and then I hear nothing from them again. There were 3 of these incidents on the initial fault. <br> I have also placed an order for a 10meg line upgrade twice. Both were cancelled. I understand I am too far from the exchange for 10meg but I have asked that they upgrade me anyway and allow me the opportunity to reach a possible 6meg service at least. I am willing to pay for the service. <br> <br> Please assist me urgently. I have spent so much time on the phone trying to resolve