LP
Leretia P
1 reviews | Active since Mar 2018
12 Mar 2018, 12:18
Desperate
Its been another 3 weeks and still no progress with Telkom!! I call every second day... they hv become so clever... they dont send a fault ref anymore. I called again today and again i was told they would log the fault and send out a technician. On a 4meg line my current download speed is 0.41meg and upload speed is 0.18meg. My actual phone line has been dead for 9 days!!!! I am in desperate need of help... someone plz tell me what to do?????
Helpful (0)
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Replies (2)
Telkom's replyOfficial
03 Apr 2018, 08:18Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply03 Apr 2018, 08:18
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's replyOfficial
30 Apr 2018, 20:29Hi,
We will be closing this post for you have not responded with the info we need to assist. If you still need assistance, please send us a new post with all the relevant info, thanx.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply30 Apr 2018, 20:29
Official
Hi,
We will be closing this post for you have not responded with the info we need to assist. If you still need assistance, please send us a new post with all the relevant info, thanx.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,