VR
Vivek R

1 reviews | Active since Mar 2017

03 Mar 2017, 10:18

Deplorable service

<p>In October last year we decided to port a few of our company lines to MTN due to reception issues with Telkom mobile. It took telkom 3 months to cancel these lines and even when they did they erronously forgot to migrate it to prepaid. Further to this 2 lines have still not been cancelled due to some issues on Telkoms part. I have been sending emails for the last month hoping for a favourible response but to date i have nothing. To say that their service is pathetic will be an understatement!</p>

0
Replies (2)
Telkom
Telkom's reply03 Mar 2017, 15:36
Official

Good day

Thank you for making contact with us. Please also send us a private reply or e-mail with your ID number for our team to assist.

E-mail address: ***
Subject line: AI***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply09 Mar 2017, 17:38
Official

Good day

Thank you for making contact with us. Please also send us a private reply or e-mail with your ID number for our team to assist.

E-mail address: ***
Subject line: AI***

We apologise for any inconvenience caused.

Regards,
Thabiso
Telkom Social Media Team.

Best regards,