DM
Danny M
1 reviews | Active since May 2014
22 Apr 2015, 13:23
Deplorable Attitude of Call Centre Agent
Contacted the Call Centre. asked to have adsl tested my speed is 0.3m im PAYING FOR 10M.<br> <br> AGENT ARGUES MY LOGIN CREDENTIALS ARE INCORRECT I TOLD HER THEY ARE NOT BECAUSE I HAVE INTERNET CONNECTIVITY. SHE INSINUATES THAT IM LYING AND TAKING DRUGS BECAUSE SHE ASKED ME \' WHAT ARE YOU EATING I ALSO WANT SOME'' I ASKED HER NAME SHE SAID PRECIOUS
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
22 Apr 2015, 15:54Hello stopthattrain,
Thank you for your post.
Please note that one of our technicians will be in contact with you so that he can assist further.
Your reference number is SM105773.
We apologise for the inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for your post.
Please note that one of our technicians will be in contact with you so that he can assist further.
Your reference number is SM105773.
We apologise for the inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply22 Apr 2015, 15:54
Official
Hello stopthattrain,
Thank you for your post.
Please note that one of our technicians will be in contact with you so that he can assist further.
Your reference number is SM105773.
We apologise for the inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for your post.
Please note that one of our technicians will be in contact with you so that he can assist further.
Your reference number is SM105773.
We apologise for the inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team