LPBM
Lerato Pertuel Bonny Mashego

1 reviews | Active since Feb 2015

30 Mar 2017, 15:42

Depleting. Data

<p>I bought 1gb of data on Tuesday at 3pm and now my data has depleted. I'm on wifi from 8am to 14:00 and from 15:00 to 16:00. My track record will show a pattern of my data usage. I'm tired of this useless company I want my data back . I close my apps, my phone is not roaming and personal hotspot is off. I want my data damned, I'm sick of this company. I have never used up 1gb of data in 2days</p>

0
Replies (2)
Telkom
Telkom's reply30 Mar 2017, 20:11
Official

HI bonnymashego

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply06 Apr 2017, 06:43
Official

Good day,

Data usage only occurs when there is internet session in the device where the sim card is inserted into.

Kind regards

William

Telkom Social Media Team

Best regards,