1 reviews | Active since Sept 2019
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Very disappointed in Telkom, upgraded my 10Gig day and 10 Gig night contract to a 20gig day and 20gig night contract. Last month my 20gig day data only lasted me 17 days, this month it only lasted me 8days. Spoke to numerous people, one of the call centre operators told me that they can see irregular usage on my rooter, spoke to a supervisor today and he informed me that there was no irregular usage and that I need to switch my rooter of when leaving the house, that was never mentioned when I took out the contract and I am the only one that have excess to this rooter. Being at work most of the time I can not see how I can use 20gigs of data in 8days. I will be writing to the Ombudsman and I will be cancelling my contracts and I will put stop orders in with my bank. Very disappointed and I will never recommend Telkom to anyone. Stay away
