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Bernadine B
1 reviews | Active since Jun 2016
05 Jun 2016, 04:56
Depleted data
<p>Every 1st of a month I receive 10GB day and 10GB night data from telkom (mobile). On Friday 03/06 my data is depleated. I phoned telkom a loged a fault. The consultant informed that this matter will be resolved in 24hr. I phoned again today and was informed by another consultant that this matter will only be resolved in 72hr not counting sa****ays and sundays. Seriasly telkom???? I pay to have data on time each and every month and now I have to sit without data for who knows how long.</p>
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Bernadine B's updateReviewer Update
05 Jun 2016, 05:00Ref ***4
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Bernadine B's update05 Jun 2016, 05:00
Reviewer Update
Ref ***4
Telkom's replyOfficial
06 Jun 2016, 04:23Good day Bernadinebritz1
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply06 Jun 2016, 04:23
Official
Good day Bernadinebritz1
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
BB
Bernadine B's updateReviewer Update
07 Jun 2016, 15:47I am dependant on my internet and no feedback as yet!!!! Please let a consultant contact me a.s.a.p
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Bernadine B's update07 Jun 2016, 15:47
Reviewer Update
I am dependant on my internet and no feedback as yet!!!! Please let a consultant contact me a.s.a.p