Deon van Staden

I have had endless problems in trying to cancel my Telkom landlines from 2020 until now. After exploring every possible avenue, spending many hours on my phone, holding on for hours and being transferred from the one *********** consultant to the next one I visited the nearest Telkom store. On 8 August 2022, I finally demanded help at a Telkom store, where the assistant called the cancelations department for me and together we arranged the cancelations. I was ecstatic and armed with 2 case numbers and the assurance that all had been settled, I left the store. I have subsequently not received any final billing for this and am now being asked to pay astronomic accounts to debt collectors! Strangely, Telkom's so-called "managers" cannot come up with a solution to solving the problem caused by their incompetence and refuse to assist me! please help! Is there anyone out their who can advise me! They seem to be leeches whom you cannot get rid of!