1 reviews | Active since Jun 2015
Denied wifi
<p>im from joburg, GP so i went down to middelburg, MP. Im a telkom prepaid customer and i walk in to the middelburg mall to do some eye shopping, come across telkom shop i walk in sit down n switch on my wifi on my phone to use my wifi bundles that i have purchased (which come bundled with the free me data) ladywalks up to me n asks if i can assist i tell her no im good she walks away into those backrooms, suddenly im no longer connected(at this point i think its my device) i restart my phone and try again but no "1 telkom connect" wifi so another lady (im saying Lady because they have no name tags,or i did not look properly) walks out and asks if she can assist and now since my device is not connecting i say yes with the wifi, and she clearly says "the telkom people have switched it off" which i ask when are they gonna swith it on she responds with "i dont know and the shop is for walk in clients not people to sit n use wifi, if u want to use it u have to stand outside" and she said its a long story but its always been like that.</p>
Hello miltonbaloyi
The query has been escalated to the branch manager for their attention.
Regards
Noleen
Telkom Social Media Team.
Hello miltonbaloyi
The query has been escalated to the branch manager for their attention.
Regards
Noleen
Telkom Social Media Team.
