Denied Service by the "bosses" at the Telkom store

I just had the shock of my life after visiting Telkom Stadium on Main. When it was my turn I requested Bruce Chikwavayire to process my number change. He bluntly told me to get lost. He said: "I'm not going to help you. I don't want to help you because it's a lengthy process." I tried to reason with him for ten minutes and he grew more obstinate. Eventually told me to ask another consultant to help me.

I then went to Xabiso Ntshinka, he was even rude enough to show me his hand. He told me he's not gonna ask me if he's colleague has refused. And I was hoping he would be service oriented. After asking me plenty of unnecessary questions about why the number change he told me he's got a huge workload already!!! Wow! These people are the most ********* employees ever!

I made this post a couple of months back but I never heard anything from Telkom despite the response typed on this site. I don't know what's happening at Telkom! It's amazing.