1 reviews | Active since Jun 2016

27 Jun 2016, 06:59

Denial of Service

<p>App**** for a new voiceline as well as ADSL 10 mbps for my new house and as a new customer to Telkom. Its been more than a month now and no one has gotten back to me with regards to my order. When i did contact them about it they informed me that my line speed would need to be brought down based on distance from exchange to which i agreed, some time down the line they totally refuesd to connect my line due to cable theft. I have spoek to people in my area and 99% of them have telephone cables (copper) and have yet to have complained of any issues with regards to theft. Now im sitting without any means of communications becuase telkom refuses to assist me in any ways whats so ever, not even offering me with any viable alternatives. I was even given a phone number for my new line of which was later retracted because it was a 'mistake'. Truely poor customer service, i think everyone knows why this is such. Telkom you are truely have an *********** work force, and i have the displeasure of having to deal with you guys on a daily basis. Secondly i with all the calls and messages that i been making has cost me a pretty penny as an ironic question as it would be what are the chances i would be reimbersed for this? (ZERO). Thanks for nothing.</p>

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