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mamawa M

1 reviews | Active since Sept 2015

15 Sept 2015, 21:08

demanding money for an account that was settled

I had a contract that expired in 2013.In 2014 I recieved a message that demand a payment which was supposedly the last payment. surprisingly because they used to debit my account. I decided to pay that amount,thinking they will stop bothering. I took the proof of payment to telkom where they scanned and sent to the accounts department. Unfortunately I still receive messages and phone calls with threats that I will be taken to court for not paying. Im really tired of all the phone calls and sms.<br> what annoyed me is that they took money from my account without my consent.I definitely reveresd it because I know that I paid them.Now they are concentrating on that,that I reversed the money I must pay.<br> <br> please help

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Replies (1)
Telkom
Telkom's reply15 Sept 2015, 22:28
Official
Hello lethabonelwamond,

Thank you for making contact with us.

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

please be assured that we have sent your query to our Collections Team for further assistance, they will be in contact with you.


Your ***

We apologise for any inconvenience caused.

Regards,
Launa
Telkom Social Media Team
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