Dell Laptop

Item: Telkom
Rating: 2
Author: Femz A

Please explain why you advertise for laptops in your latest brochure yet you have no stock??? I went to different Telkom stores and the staff advised that they do not have the laptop I wanted in stock and hadn't received stock of laptops for a long time. I called Telkom sales and the agent told me the same thing no stock and she's unable to assist me by telling me which Telkom stores have these laptops in stock. Why advertise and waste our time?????

Helpful (0)

Replies (2)

Femz A's updateReviewer Update

09 Mar 2018, 16:45

So Telkom is this what you call Customer Service, just ignore customer complaints and hope it will go away??????

Femz A's update09 Mar 2018, 16:45

Reviewer Update

So Telkom is this what you call Customer Service, just ignore customer complaints and hope it will go away??????

Telkom's replyOfficial

28 Mar 2018, 10:28

Good day fahmed75,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,

Telkom's reply28 Mar 2018, 10:28

Official

Good day fahmed75,

Thank you for making contact with us.

Telkom Social Media

Best regards,