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RT
Rudi T

1 reviews | Active since Jul 2017

06 Jul 2017, 10:57

Delivery and cervice

<p>Someone contacted me from ********** 888 and sold me the 149.00 15gig wifi. Up to date I have not received anything and can not manage to get hold of anyone to assist me. they sail the package will be delivered within 3-5 working days but nothing still.</p> <p>I need some one to assist me on whats going on??</p>

0
Replies (3)
Telkom
Telkom's reply08 Jul 2017, 07:18
Official

This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.
Please send us a private reply with the affected number and ID number of account holder.
Your ref for this query is AI***.

Regards
Yazied
Telkom Social Media Team

Best regards,

RT
Rudi T's update08 Jul 2017, 09:22
Reviewer Update

Hi Yazied,

Thank you for your reply.

My ID number:***0****9

I have other products with Telkom already.

They contacted me from *** and now I get no responce.

They also said it could be from Mondo *** a telkom provider.

I just need to know when will I receive my package for 15G anytime for 149.00pm

I hope you can assist me.

Regards

Rudolf

Telkom
Telkom's reply17 Jul 2017, 11:50
Official

Good day

Thank you for submitting your details, we have escalated your query to our sales team for urgent assistance and feedback will be communicated.

Kind regards

Ithabeleng

Telkom social media team

Best regards,