Deleting Hellopeter complaint!

This is the second time that Telkom deletes my Hellopeter complaint without resloving my query!!! ALL I WANT IS FOR MY CONTRACT TO BE CANCELLED AND TO BE CREDITED FOR CHARGING ME FOR AN EXPIRED CONTRACT. Why are you doing this TELKOM? Why are you treating you me like this ? I feel extremely frustrated, I called the call centre more than 20 times, emailed cancellations, visited the stores, email HP as well. Why is social media deleting me complaints???? I have exhausted all my options, therefore I have proceeded in taking this matter further!<br> <br> <br> <br>