1 reviews | Active since Aug 2015
Deleted Telkom Email/WEBMAIL
Hello,<br> <br> 2 weeks ago, Monday already, we woke up to out telkom email account having been completely deleted.<br> Received errors when trying to access webmail and finally once it was working, saw a completely empty and reset mailbox.<br> <br> Mails are working now, but we have lost years worth of emails.<br> <br> Call centers are providing no help whatsoever and any attempt at getting the emails restored or any help<br> has just vanished into a myriad of attempts at opening a stupport case that either goes no where or is logged as ADSL faults. Attempts at getting escalations also - no call backs from supervisors at all?!?!?!<br> <br> Could anyone assist us please? We are at a complete loss finally and quite shocked, since we have been with Telkom for years. Don't we matter?<br> <br> Contact number has been provided if you need to contact me for any details.<br> <br> Kind Regards,<br> Dave
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141159
Kind Regards
Zulfah
Telkom Social Media Team
Best regards,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141159
Kind Regards
Zulfah
Telkom Social Media Team
Best regards,
