AS
Amanda S

1 reviews | Active since Aug 2016

21 Feb 2017, 12:35

Delayed Service Response

<p>I want to upgrade my 2mb adsl line to a 4mb. after numerous calls from telkom. i am still were i was a week ago.</p> <p> </p> <p>Please assist..</p> <p> </p> <p>Telkom checked everything. I can upgrade. Its just not getting finalised.</p>

0
Replies (2)
Telkom
Telkom's reply22 Feb 2017, 08:10
Official

Hi Toothfairy101,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

AS
Amanda S's update22 Feb 2017, 08:25
Reviewer Update

Hi Launa. My account has now been suspended from Telkom side. I do have a arrangement to pay on the 28th. is this because the 2mb Contract will be cancelled and reloaded on a 4mb contract?