delayed service and excuses.

requested 27/02 for lines to be moved from our business premises to new premises. 2km from previous. after many phone calls , excuses ranged from cant find the address,no lines available, no technicians available. yesterday amid fanfare of cellphone sms informing us,to be available today because your installation will be done today. today 12/03 the telkom tech arrives and says NOT going to happen, exchange is different and our numbers will change and it wont be done today. and then he leaves. various order numbers for this one job. ***/ ***. we contacted NEOTEL on Monday 09/03 and Tuesday 10/03 we had a phone and a number. FYI !!!