1 reviews | Active since Mar 2016
Good day. I am so frustrated. Placed an order for a line on 6/1/16 was told 15 -21 workng days before installation. After numerous telephone calls to the call centre without results I went to Tygervalley and got a date for installation which was 28/3/16! We tried all avenues to get it moved forward as we have just moved our business to our home and we desperately need a telephone line for our business to survive. On 2/3/16 a very helpfull techncian from Caledon came to our house to do the installation. Unfortunately the underground cable was damaged and he logged a call for repair. Since then we have heard nothing from Telkom and I noticed online our installation date for 28/3/16 had been cancelled. I cannot even explain how much time I spent calling the call centre from friends Telkom line and then speaking to people who cannot see anything on the system. On Saturday we drove all the way to Herm**** Telkom (closest to us) and once again a very helpful gentleman told us the cable is fixed and he will schedule a new appointment. This morning I got an sms installation date 4/5/16. Can someone please help our business will be ruined if we have to wait so long. My ref nr is ***.
Best regards,
Best regards,
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