DELAYED SERVICE

I requested to move my dsl to another sp. I was told to provide a 30 day notice period which I did in march. I had been away for a month and upon my return my telephone line was dead. Reported the fault and waited almost 2 weeks for a technician when I was told it would take 2 days. After the line was fixed I asked the technician to ensure my dsl line was switched on. He ensured it was, and when I realised I had no Internet access I was informed it was cancelled. I logged another fault and was told it would take 7 working days to flip a switch. It's been almost 4 weeks now and I still have no Internet access. Ridiculous! I don't know how long my telephone line was not working and wonder what I will be billed for When I have had no access And I am still awaiting telkom to reactivate my adsl. Shocking that I am not able to have any other provider to choose from and wonder what rebate if any, telkom will offer for the terrible inconvenience.