Delayed Response to Reported Network Problem

Our network has been down since 30 May 2025. I reported the problem to Telkom on Monday, 2 June, and they promised it would be resolved within 72 hours. I followed up again on Thursday, and they assured me it would be fixed by 7 pm that evening. It is now Friday, and nothing has been done.

We are located in Tarlton, Marabeth AH, Krugersdorp.

The lack of response and delay is unacceptable.