Delayed response for cancellation of account

Hi<br> <br> I emailed my cancellation request through to [Email Removed] almost 4 weeks ago, with no reply. I followed up my email with them 2 weeks ago, yet again with no response. I forwarded the email through to [Email Removed] again with no response. I phoned Telkom inquiries to try and cancel my account this way, WITH NO LUCK!<br> <br> It states that you should give a month's notice to cancel your account, but the longer it takes for you to respond, the longer it will take for the account to be cancelled, thus I end up paying more due to the account that is not closed on time!<br> <br> Here is the details of the account for you to PLEASE close this account ASAP:<br> ***<br> Telephone number: ***<br> <br> Please contact me on:<br> [Email Removed]<br> <br> Regards<br> <br> Frieda <br>