1 reviews | Active since May 2015
Delay to cancell contract
<p>I have a contract with telkom Mobile I went to the branch in West gate Roodepoort and asked for a settlement amount on the 22nd of June 2017 , I was given the amount . I made a payment and was advised someone from head office will contact me to finalize the cancelation . I went again today 26/06/2017 to find out when will i receve the call and was told I have to wait. I have honored my payment why is it taking Telkom long to cancel the contract. I dont want to leave it lying and next thing I will be told i owe them. Can Telkom please sort this out .</p>
HI shweka
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
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Regards
keagan
Telkom Social Media Team
Best regards,
HI shweka
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Good day
May you kindly private massage us the number in question for further investigation on your cancellation order.
Kind regards
Ithabeleng
Telkom social media team
Best regards,
Good day
May you kindly private massage us the number in question for further investigation on your cancellation order.
Kind regards
Ithabeleng
Telkom social media team
Best regards,
Good Morning Keagan
Can you please advise why my Husband's account is still not closed , we are tired of making calls and going up and down to your branch in westgate mall. Please close the account as we are not owing Telkom
Good Morning Keagan
Can you please advise why my Husband's account is still not closed , we are tired of making calls and going up and down to your branch in westgate mall. Please close the account as we are not owing Telkom