RM
Rodney M
1 reviews | Active since May 2015
16 May 2015, 12:11
Delay Of Installation Of New Line
On 1 May 2015, I ordered a new telephone line at the Telkom Centurion Mall store. I received an Order Number and was told that within 2 weeks Telkom will phone me to arrange the installation of the new line. It is now more than 2 weeks and nothing happend. I called the Telkom help line and was on hold for 30min and still nothing.
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Telkom's replyOfficial
16 May 2015, 12:38Hello ConfusedR,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our orders department and feedback will follow.
Regards,
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our orders department and feedback will follow.
Regards,
Telkom Social Media Team
Telkom's reply16 May 2015, 12:38
Official
Hello ConfusedR,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our orders department and feedback will follow.
Regards,
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our orders department and feedback will follow.
Regards,
Telkom Social Media Team