DK
Dewald K
1 reviews | Active since Mar 2009
09 Oct 2015, 08:44
Delay in Service
I app**** for a 2nd line on my existing account only to find out I have not now wait 2 MONTHS for installation to take place, this is really not on - surely you can speed up the process ??<br> <br> Secondly I married recently and changed my surname and now being told by call centre I need to go in to a Telkom shop to change my surname, I do not \do shops"";I refuse to go in to a Telkom shop.<br> """
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Telkom's replyOfficial
09 Oct 2015, 08:51Hello quick77,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM154549
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM154549
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply09 Oct 2015, 08:51
Official
Hello quick77,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM154549
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM154549
Regards
Luleka
Telkom Social Media Team
Best regards,